Return Policy

Return & Refund Policy

At Sprout & Play, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.

Returns

We accept returns within 30 days of the delivery date. To be eligible for a return, items must be:

• Unused and in the same condition as received
• In the original packaging
• Accompanied by proof of purchase

How to Initiate a Return

To start a return, please contact us at segelkarmaker01@gmail.com with your order number and reason for return. We will provide you with instructions on how to send your item back.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5-10 business days.

Damaged or Defective Items

If your item arrived damaged or defective, please contact us within 7 days of delivery with photos of the damage. We will arrange a replacement or full refund at no extra cost to you.

Non-Returnable Items

For hygiene and safety reasons, certain items such as opened baby care products may not be eligible for return. Please contact us if you have any questions about a specific item.